Jill Stanton was finished - with her long time role as a bartender and with the way her life was going. It all came to a head one early morning after she had endured a long shift and a customer mocked her in the middle of closing down her bar. She was done and began working toward something new, something more. In today’s episode Jill shares her journey from bartender to successful entrepreneur as a co-founder of Screw The Nine To Five, an online community that helps people step out of their job and into an entrepreneurial business of their own. She’s going to share what it’s like to take that step, how to keep yourself going, why you can’t quit, and the qualities you need to stick it out. It’s a great, raw conversation you’ll enjoy.
When Jill Stanton started out online she was working with her fiance - and she knew NOTHING about online business. They started with affiliate marketing because that’s a means of income generation he’d had some experience with, and that’s where Jill’s online education began. They decided to build a site themed around skin care products (since Jill had some experience in that niche). She wrote the content, he did all the technical stuff. Together they built out the site and began seeing some income. Then they built another. And another… until they had over 30 sites, all affiliate, all generating income. In this episode you can hear the entire story of how Jill made it out of her 9 to 5 job and how they pivoted those sites into an online community with thousands of members.
When Jill Stanton quit her job as a bartender it took a while to get started. But after things were rolling and her income was supplied by her online work, she and her fiance began taking trips. People were curious, asking her over and over, “What are you doing? How are you taking these trips? You don’t work anywhere.” That’s when she and her fiance came to the realization that there might be some type of income opportunity teaching others how to do what they had done. The idea of Screw The Nine to Five was born. Jill shares a lot of the details on this episode of Entrepreneur:Uncut, so makes sure you set aside some time to listen.
When Jill Stanton and her fiance began their site Screw The Nine To Five, neither of them knew what it would take to build a community. The only thing they did know was that they’d need to get some attention to the site. So Jill began searching for places to do guest posting. Through her efforts the site began to get more attention and members began connecting with them. Over time Jill discovered a step by step process to finding niche specific places to submit her guest posts and her efforts paid off big time. In this episode she shares that step by step process - step by step - and gives suggestions about how to use it to advance your site and your cause. Stick around and give it a listen.
That’s what Jill Stanton thinks. In her mind, you’ve given too much and have come too far to turn back. What are you going to do instead? Go find a J-O-B that you hate? Do what somebody else tells you to do? Make money for somebody else? The entrepreneurial spirit and role is not one for the faint of heart, but it’s one that gives you a taste of true freedom. To give up on that is like giving up on yourself. That’s how Jill sees it. If you are on the brink of giving up on your entrepreneurial dreams, her encouragement to you is to have a good cry if you need to. Talk it out with someone who understands, but get back after it as soon as possible. Often your biggest breakthroughs are just beyond the point where you want to give up.
Screw the Nine to Five - Jill’s website community
www.ScrewCommunity.com - The Screw the Nine to Five community on Facebook
When you’re almost at rock bottom is when you have to push through ~ Jill Stanton
A system to find targeted #GuestPost opportunities, from Jill Stanton
Sometimes you just need to sob it out to realize #WhatYouWant ~ Jill Stanton
Quitting is a big deal when you’ve gone “all in.” You can’t do it ~ Jill Stanton
Ultimately you have to want your business to succeed. Otherwise you WILL quit ~ Jill Stanton
Way back in 2010 Nick Francis co-founded a company called Help Scout with two of his friends, Denny and Jared. In just over 4 years Help Scout has become an international company with over 3000 subscribers. How did they take a company from 0 to 3000 in that short period of time? In today’s conversation Khierstyn will be chatting with Nick about that reality - and a whole lot more. It’s a great interview that covers issues about Software development, scaling a business, true customer communication and service, and many other topics. Take a break from what you’re doing and listen to this chat. It’s worth your time.
Nick Francis is quick to say that when they built Help Scout, he and his 2 partners built something that they personally needed and knew they would use. They didn’t see any sense in building something that they wouldn’t be intimately involved with. So in that way, Help Scout was the natural outgrowth of their own experience and desire to build a software company. 4 years and 3000 customers later, it seems they picked a winner. Khierstyn digs into the history and journey the Help Scout team has been on in this episode to mine the insights and strategies that made the company success… so you can learn and do the same types of things. Be sure to give it a listen.
When Nick Francis and his partners started Help Scout they established some core values to guide them in how they would develop and run their new business. One of those was that they wanted to market to other people in the way they wanted to be marketed to. That meant no outbound marketing. Instead, they chose to take the content marketing route, and over 3000 customers later, the story is history. Nick chats about that decision in this episode of Entrepreneur: Uncut.
Help Scout has grown into an international company in just over 4 years. That kind of growth requires a vast amount of scaling in an obviously short amount of time. How did they do it? Nick Francis says it’s because their initial idea proved to be right on target with their ideal customer’s needs, and that they continued to validate that fact every step they took through direct and consistent communication with their customers. Consistently hitting the right need enabled the growth and fueled their product development as well. Nick’s got lots of great insights to share from the Help Scout story, so take some time to listen.
“It’s never going to be easier than it is right now.” When he was first starting out Nick says that his concept of building a large, SaaS business was that once things got rolling and the automation kicked in, he’d be able to take it easy. But that was no place close to the truth. As the team has grown and the software has become more and more complex, there has been nothing but increasing pressure over the years. He thinks it would have been helpful to know that from the beginning. What can you take away from that insight? How does it impact your dreams about the company you’re building. Hear more insights like that on this episode of Entrepreneur: Uncut.
Email Khierstyn at entrepreneuruncutATgmailDOTcom
Nick on Twitter https://twitter.com/nickfrancis
Contact Nick through HelpScout
An international #SaaS company build only on #InboundMarketing? Yep.
Why ongoing customer communication is the only way to build an on-target product
Nick Francis of Help Scout on #startups, #scaling, and communication, on this episode
How do you #scale a company from 0 to 3000 customers in just 4 years? Find out
The key to #scaling quickly: A conversation with Nick Francis of Help Scout
If anyone knows what it means to be an entrepreneur it would be Chris Ducker. Chris is a world-famous figure who’s really made it big in the entrepreneurial world. His book “Virtual Freedom” is an Amazon best-seller and his community www.YouPreneur.com is abuzz with activity about building a successful business as an entrepreneur. In this episode of Entrepreneur:Uncut Chris share his definition of an entrepreneur. Here it is: An entrepreneur is someone who is building a team to solve a problem. It’s that simple. Hear this great conversation with Chris on this episode.
Every entrepreneur will hit the point when he or she hit what Chris Ducker calls “the point of overwhelm.” It’s that place where you simply can’t do another thing, but if you don’t your business is going to crash and burn. Chris says that when you feel you’re at that point, or almost there, it’s time to get some help. Chris hit that point himself back in 2009 and spent an entire year reorganizing his business so that he could get his life back. In this episode Chris shares his insights about the task of outsourcing in his characteristic style. You’ll really enjoy this episode.
It’s a common thing for entrepreneurs to get to the point that they recognize their need to get help with their business activities. But how do you know what to outsource first? Chris Ducker has written the book on outsourcing, literally, and gives some great advice on that point in this episode. His “3 Lists of Freedom” are a surefire way to find out what you need to outsource first, and then second, and then after that, and after that. It’s great to hear Chris explain it in his own words and he does so with wit and persuasion on this episode. Be sure you give it a listen.
Chris Ducker developed his entire book, “Virtual Freedom” around what he calls “The 3 Lists of Freedom.” It’s an exercise he encourages every entrepreneur to do to discover their need for outsourcing and the things that need to be offloaded first. Briefly, here’s the basics of the list: On a sheet of paper create three columns. The first column is where you will list the things you do daily that you hate doing. The second column is the list of the things you can do but struggle to do well. The third column is the things you feel that you shouldn’t actually be doing as CEO of your own company. Once you get those columns completed, you are ready to make some decisions. Find out how as Chris Ducker explains it on this episode of Entrepreneur: Uncut.
That’s only one of the great questions Khierstyn asked Chris on this episode and his answer was equally great. Chris would tell his younger self to become active in the internet world of social media, video creation, and product marketing earlier than he did. In his opinion he messed around trying to create a business offline for far too long. If he’d started sooner he would have reached greater levels of success, faster. This conversation is filled with great insights from a guy who has been in the trenches for years and has learned the smart way to run a business. Be sure you make the time to listen.
Chris’s book: Virtual Freedom
Chris’ mastermind community: www.YouPreneur.com
Email Khierstyn at firstname.lastname@example.org
Think #Digital First | Warren Knight Warren Knight is a digital marketing specialist who’s focus is increasing e-commerce through digital and social strategy. He’s the author of Think #Digital First, a step-by-step guide any business can use to move their brand online.